FREQUENTLY ASKED QUESTIONS

Have questions? Take a look at our list of the most common questions regarding

billing, features, and other general questions. If you don’t find what you are looking

for here, feel free to contact us!

Account & Billing

How do I get started with JurisCase?

Every subscription starts with a free trial. We want to make sure that JurisCase is the right fit for you before you decide to subscribe. Click on the button that says “Sign Up” on the top-right corner, fill out basic information (no credit card required), and get access to the JurisCase.

What’s included in the Free Trial?

The Free Trial gives users a 3-day free access to every tool and jurisdiction in JurisCase. When the Free Trial expires and you wish to have a paid membership, your account will prompt you to fill out your debit/credit card information to continue using JurisCase.

What are the billing differences between monthly and annual memberships?

With monthly memberships, you will be automatically billed every billing cycle from the day you become a paid-member of JurisCase. A billing cycle for the monthly membership is a 30-day period.

For annual memberships, you will receive a promotional discount for being billed upfront for a total of 1 year. A billing cycle for the annual membership is a 365-day period. Annual memberships will automatically renew at the beginning of every annual membership

How do I cancel my JurisCase subscription?

For membership cancellations, please email us at cancel@juriscase.com 14 days prior to the next billing cycle. 

Where do I manage my User Settings?

In the left menu bar, you can choose click on Profile to manage the users under the Admin account; or you can click on Settings to manage your account, such as providing personal information, billing information, and login credentials.

Features

How does the artificial intelligence feature work in JurisCase?

Search for case law as you normally would with other legal research databases. As you continue to use JurisCase, the system learns your search patterns and creates an algorithm to pull the most relevant court documents in the search results.

How does the keyword search function work in JurisCase?

Keyword searching in JurisCase has been made simple by allowing users to use natural language to express what they are searching for. There is no need for Boolean connectors when searching in JurisCase.

The search results are, by default, prioritized based on keyword relevancy. This means that the items at the top of the search results are the most relevant to your keyword search.

How do I filter my searches?

Filtering begins with selecting the jurisdiction and date range that you want to search in. Once you’ve selected the search criteria, you may search your keywords in the search form. The search form allows users to exclude certain keywords (“EXCLUDE”), group certain keywords (“AND”), or search variation of certain keywords (“OR”).

How do I further narrow down my search?

Once you’ve made a search, you may sort the search results by jurisdiction, date, and the Citation Check. Furthermore, when you open a case from the list, JurisCase notifies you about any related cases.

How do I save my searches?

First, you must select the search criteria (jurisdiction and date range) and have typed in your keywords in the Search Form. Next, in the text bar below the Search button, enter the name you wish to save the search as. Lastly, click the button “Save Search”. This will save your search criteria and keywords under your chosen title, and it will pull up the search results.

What is Latent Semantic Indexing (LSI)?

Latent Semantic Indexing is used to optimize the relevancy of your search results by understanding different variations of your searched keywords. For example, if you search “consultant”, the system will also put secondary priority on “consult, consults, consulted, and consulting”.

JurisCase will also put secondary priority on variations of more complicated searches. For example, if you search “May 1st”, the system will also include “First of May”.

Latent Semantic Indexing is a very powerful feature in databases, and is even used in extremely large databases, such as Google.

What is the Negative Treatment Indicator?

The negative treatment indicator allows users to easily locate the headnotes of a court case that have a possible negative treatment. JurisCase highlights headnotes in two colors: Yellow to represent possibility of negative treatment, and Pink to represent strong possibility of negative treatment.

It’s important to note that JurisCase’s Negative Treatment Indicator is based on algorithms; and its purpose is to guide the user to sections of the court case that might have a negatively treated citation, not to completely replace services that validate citations as “good law” or “bad law”.

What is the Citation Check?

JurisCase’s Citation Check will show you how many times a court case has been cited, when a citation has been used as an authority, and exactly where it has been cited. This feature connects all related cases together, and provides a hyperlink for citations within the text of the court case. Most importantly, Citation Check allows researchers to easily scan the search results to find the court cases with the most authority.

Site-Note Features

How do I create and edit notes?

When you open a case in the Case View, you will notice a notepad on the right side. As you type your notes, you can also choose the formatting, font, and font color for better organization. You can also click the “Copy Case” button to populate the notepad with the text of the court case. This will allow you to highlight certain areas of the court case and make annotations as you you conduct the legal research.

You can also make general notes by clicking on Notepad in the left menu bar, which will open a blank notepad to type in. Just remember that you must save the notes for them to be available in the future.

How can I save my notes to Documents?

First, you must select which folder you wish to save the notes in. Next, add a title to your notes, Last step is to simply click on the button “Save Notes”.

Once you save your notes, they will be available in the Documents pages.

You can access the Documents page from the left menu bar. Just remember that in order to save notes to Documents, there must be written text in the notepad. An additional benefit with the JurisCase notepad editor is that your saved notes will be available in the notepad every time you open that case.

How can I save the court case to Bookmarks?

First, you must choose which folder you wish to bookmark the court case in. Once you have selected the folder, simply click on the bookmark flag on the top-right corner of the notepad editor.

How can I print my notes?

First, you must save your notes. Once your notes have been saved, simply click on the button “Print”, and a new tab will appear, containing a PDF version of your notes.

How can I print the court case?

Simply click on the button “Print Case”, and a new tab will appear, containing a PDF version of the court case.

How do I create a new folder?

By clicking on the button “Create New Folder” in the notepad editor, you can type in the name of the new folder you wish to create and click “Save and Back to Manage”. The new folder will be used in both the Documents page and Bookmarks page.

General Questions

What’s included in a JurisCase membership?

Every paid membership will receive the following benefits and features:

·      Federal Case Law

·      State Case Law

·      Federal Statutes and Regulations

·      State Statutes and Regulations

·      LYNX (A.I.)

·      Side Note Feature

·      Negative Treatment Indicator

·      Headnotes Structure

·      Citation Checker

·      Advanced Keyword Searching

·      Latent Semantic Indexing (LSI)

·      High Relevancy Searching

How often is the content offered in JurisCase updated?

Our library is updated daily. However, due to the application of many algorithms in the JurisCase system, it may take 5-7 days for the library to be available to the users.

Which internet browsers are compatible with JurisCase?

JurisCase is compatible the major internet browsers: Google Chrome, Mozilla Firefox, Internet Explorer, and Safari (for Mac). It’s best to make sure your internet browser is updated to the latest version.