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Law Firms Customer Service and Reputation

Law Firm Customer Service and Reputation Management | Do’s & Don’ts | Complete Guide

Law firm customer service and reputation are critical components to the success of every law office. In this article, we discuss the Golden Standard of a law firm’s customer service and reputation management, which is based on four main pillars: communication, subtle presentation, organization/administration, and networking.

Overcome the worst mistakes lawyers make

Top 9 Business Mistakes Made by Lawyers and Law Firms

These are the top 9 business mistakes made by law offices and solo-practitioners. Although law offices are places to receive legal counsel, they are primarily businesses and must be treated as such. Many law offices, mostly solo practitioners, make certain business mistakes that can potentially have a huge negative impact on their practice.